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Term and Conditions

Terms of Service Agreement

Between PP Exclusive(Durga Trading Company) ("Company") and You ("You" or "Your")

This TERMS OF SERVICE AGREEMENT (the “Agreement”) is entered into between PP Exclusive(Durga Trading Company) (referred to as “Company”) and You (or, if You represent an entity or organization, that entity or organization). The Company provides services related to the development, transmission, analysis, and management of Bulk SMS, Email Messages, Voice Services, and other communication tools (collectively, the “Services”) through its website, https://ppexclusive.in (the “Site”).

By accessing or using the Services, You agree to comply with this Agreement. If You do not agree to these terms, You must not access or use the Services.

1. Definitions

Terms used in this Agreement will have the definitions given in this Agreement or, if not defined, their plain English meaning as commonly interpreted.

2. Acceptance of Terms

By submitting an Order or using the Services, You agree to be bound by this Agreement. If You do not meet the qualifications outlined in this Agreement, the Company is not willing to provide You access to the Services.

3. Services Overview

The Company provides Services including Bulk SMS, Email Messaging, Voice Services, and other communication tools. These Services are subject to the terms of this Agreement and any applicable Orders or Confirmations.

4. Eligibility

The Services are not available to individuals under the age of 18 or those who do not meet the qualifications outlined in this Agreement.

5. Orders and Confirmations

All Orders placed by You are governed by this Agreement. The Company will confirm Your Order through the Site or by providing access to the Services (each, a “Confirmation”). If there is a conflict between the terms of an Order and its Confirmation, the terms of the Confirmation will govern.

6. Term and Renewal

This Agreement begins on the Effective Date and continues for the initial term stated in Your Order. If no term is specified, the Agreement will continue for 12 months and automatically renew for successive 12-month periods unless terminated by either party with at least 30 days’ notice.

7. Subscription and Access

During the term of this Agreement, the Company grants You a limited, non-exclusive, non-transferable subscription to access and use the Services for Your business purposes. You are responsible for all use of the Services by Your authorized users.

8. Fees and Payment

You agree to pay all fees specified in Your Order or Confirmation. Fees are non-refundable, and failure to pay may result in suspension of Services.

9. Restrictions

You may not:

  • Use the Services for unlawful purposes or to send unsolicited communications.
  • Reverse engineer, modify, or distribute the Services.
  • Use automated scripts to interact with the Services.

10. Termination

The Company may terminate this Agreement if You breach its terms. Upon termination, Your access to the Services will cease, and all fees owed will become due immediately.

11. Ownership

The Company retains all rights, title, and interest in the Services, Site, and related technology. You are granted no ownership rights except as explicitly stated in this Agreement.

12. Confidentiality

Both parties agree to protect each other’s confidential information and use it only for the purposes of this Agreement.

13. Limitation of Liability

The Company’s liability is limited to the fees paid by You in the 1 month preceding any claim. The Company is not liable for indirect, incidental, or consequential damages.

14. Data Privacy

The Company will handle Your data in accordance with its Privacy Policy, available on the Site. You consent to the collection, use, and disclosure of Your data as described in the Privacy Policy.

15. Data Retention

The Company will retain Personally Identifiable Information (PII) for up to 90 days from the date of transaction. Usage data may be retained for billing, audit, and service improvement purposes.

16. Warranties and Disclaimer

The Company provides the Services “as is” and makes no warranties, express or implied, regarding the Services.

17. Indemnity

You agree to indemnify and hold the Company harmless from any claims, losses, or damages arising from Your use of the Services or breach of this Agreement.

18. Governing Law

This Agreement is governed by the laws of India. Any disputes will be resolved in the courts located in Mumbai, India.

19. Changes to Agreement

The Company may modify this Agreement at any time by posting changes on the Site. Your continued use of the Services after such changes constitutes acceptance of the modified Agreement.

20. Email/SMS/Voice Policy

Emails to the inbox are what we do, our core focus is to encourage good senders and reward them for their best email practices by not charging.

This policy (“Policy”) applies to all email and other communications (“Email) generated or sent.

BY GENERATING OR SENDING EMAIL/SMS/Voice THROUGH THE SERVICES, YOU AGREE TO COMPLY WITH THIS POLICY.

"PP Exclusive(Durga Trading Company)" MAY SUSPEND OR TERMINATE YOUR ACCESS TO AND USE OF THE SERVICES WITHOUT NOTICE IF YOU DO NOT COMPLY WITH THIS POLICY.

Your use of the Services must comply with all applicable law. This includes law applicable to you and also laws applicable to "PP Exclusive(Durga Trading Company)" and the recipient of each Email/SMS/VOICE. Examples of applicable laws include laws relating spam or unsolicited commercial email/SMS/Voice , privacy, security, obscenity, defamation, intellectual property, pornography, terrorism, homeland security, gambling, child protection, and other applicable laws. Applicable laws also include policies and regulations based on the country of the sender and/or recipient of the email/SMS/VOICE including, but not limited to, GDPR, United Kingdom’s Data Protection Act, United States of America’s CAN-SPAM and Canada’s Anti-Spam Legislation (CASL). It is your responsibility to know and understand the laws applicable to your use of the Services and the Emails/SMS/VOICE you generate and send through the Services.

Your use of the Services must comply with the Terms of Service applicable to the Services (“TOS”). This Policy is a part of and incorporated into the TOS application to the Services. Click here for our "PP Exclusive(Durga Trading Company)" TOS. It is your responsibility to read and understand the TOS application to your use of the Services and the Emails/SMS/Voice you generate and send through the Services.

Your use of the Services must comply with the Privacy Policy applicable to the Services (“Privacy Policy”). Please see the "PP Exclusive(Durga Trading Company)" Privacy Policy. It is your responsibility to read and understand the Privacy Policy applicable to your use of the Services and the Emails/SMS/Service you generate and send through the Services.

You will comply with all applicable anti-corruption and anti- bribery laws, as may become applicable from time-to-time under these TOS (“Anti-corruption Laws”) and ensure that You, your employees, officer, directors and affiliates also conform to the same. You will not do any act in contravention of the Anti-corruption Laws which would in any manner be detrimental to Our interest. In the event You breach any Anti-corruption Laws, We shall have the right to immediately terminate the Services, without notice and take such action as is available under law.

Your use of the Services must follow all applicable guidelines established by "PP Exclusive(Durga Trading Company)".

The guidelines below are example of practices that may violate this Policy when generating or sending Emails/SMS/Voice through the Services:

  • Using non-permission-based email/SMS/VOICE lists:
    1. lists in which each recipient has not explicitly granted permission to receive Emails/SMS/VOICE from You by affirmatively opting-in to receive those Emails
    2. Using harvested, purchased, or rented email/SMS/VOICE lists.
    3. Sending email /SMS/VOICE on behalf of a purchased or rented email list.
    4. Using third-party email addresses, domain names, or mail servers.
  • Sending email /SMS/VOICE to non-specific, role or common distribution list email /SMS/VOICE addresses (e.g., webmaster@domain.com or info@domain.com).
  • Sending email /SMS/VOICE that result in an unacceptable number of spam or UCE complaints (even if the Emails themselves are not actually spam or UCE).

    Failing to include a working “unsubscribe” link in each email /SMS/VOICE and to comply with any request from a recipient to be removed from your mailing list within 10 days of receipt of the request, or within the number of days cited by local legislative requirements.

    Failing to include in each email /SMS/VOICE your valid physical mailing address or a link to that information.

    Any action which directly or indirectly results in any of our IP space being listed on any abuse database (i.e., Spamhaus);

    Disguising the origin or subject matter of any Email or falsifying or manipulating the originating email address, subject line, headers, or transmission path information for any Email.

    Including “junk mail,” “chain letters,” “pyramid schemes,” incentives (e.g., coupons, discounts, awards, or other incentives).

    Introducing intentionally, knowingly or recklessly, any virus or other contaminating code into the Services; Offensive Content – You may not publish, transmit or store on or via the Services any content or links to any content that "PP Exclusive(Durga Trading Company)" reasonably believes:

    Constitutes, depicts, fosters, promotes or relates in any manner to child pornography, bestiality, non-consensual sex acts, or otherwise unlawfully exploits persons under 18 years of age;

    Publish, transmit or store any content or links to any content that is excessively violent, incites violence, threatens violence, contains harassing content or hate speech, creates a risk to a person’s safety or health, or public safety or health, compromises national security or interferes with an investigation by law enforcement;

    Would reasonably be considered defamatory, malicious, fraudulent, morally repugnant or violates a person’s privacy.

    Any action that is otherwise illegal or solicits conduct that is illegal under laws applicable to you or to "PP Exclusive(Durga Trading Company)".

In addition, "PP Exclusive(Durga Trading Company)" has determined that certain types of mail generate higher than normal abuse and complaints. In order to protect the reputation of our network and to maintain the high deliverability rates for all of our customers, we are unable to provide service to organizations in the following industries:

Any other generally illegal activities

Pay day loan

Affiliate marketers

Multi-Level Marketing

Penny stocks/pink sheets

Currency trading/FOREX/Crypto

Recognized hate groups of any kind

email /SMS/VOICE Data Broker or email /SMS/VOICE List purchasing

Work from home or make money online opportunities

Contact Information

For questions or concerns regarding this Agreement, please contact us at:

Email: helpdesk@ppexclusive.in

Phone: +91 7740006060

By using the Services, You acknowledge that You have read, understood, and agree to this Agreement.